It was twenty years ago last week that the Berlin wall ceased to be a barrier.  The wall of Berlin came down, starting several years of collapse and turmoil in what used to be called Eastern Europe.  This was one of the most remarkable, deeply moving events in my lifetime

My entire life up to that historic day of 11/9/89 was one lived with the world divided between the Western and Eastern Blocs.  It was an us versus them world and most geopolitical events were defined within this context.  As a young teenager, I had crossed through Checkpoint Charlie and always …

In the past three months I had delivered around 35 speeches and presentations.  During about 25 of them I have asked the audience the question that is the title of this column (why I will explain later).

.Whether it is a confidential gathering of 10-15 CEOs or a hotel ballroom of 400-500 people, when I ask this question, I have never had anyone raise their hand.  That is worth repeating.  25 times I have asked audiences to “Raise your hand if you love your cable company” and not a single person has raised their hand!

Not only that, but most of the …